United Airlines bumps and strands a 77 yo woman in wheel chair

Are you suggesting this was a "publicity stunt"?

Is it not possible she may have been treated unjustly?

Which is more likely?

I'm not really into disproving double negatives<<<<

And shouldn't there be a period after the number and before the parenthetical character?

All I'm saying is that she got bumped, they offered her a hotel and a ride, and she declined. The son should be more upset with her than UAL.<<<

Without knowing all the facts, you're willing to turn son against mother?

http://www.foxnews.com/travel/2017/09/14/united-airlines-left-mom-in-whe...

“Basically, she was left at the gate for 12 hours. They offered her a hotel that was miles away,” Williams said. “She had to get there on her own steam. There’s no way my mom could have pushed a wheelchair at her age, so she sat there.”

...

United Airlines responded Tuesday, saying “this never should have happened” and that the airline had apologized to the customer’s family.

So, what part of the story are you considering facts, and what parts are you discounting?

My assessment is based,  without prejudice, on the story you linked.<<<

Was suggesting there is likely more to the story than United's claim that you cited first off ... in particular, why did United allow this happen in the first place?

If an airline overbooks a flight, is it reasonable to say they have a duty to insure those who have physical or health issues ought to be looked out for first and foremost?

Duty? I'd guess it's in the fine print.

Son drops her off at the airport on a flight with a connection in Newark. If she's that dependent, maybe they should have booked a direct flight or accompanied her to London. It's an airline not a nirsing home.<<<

Not sure what the fine print says, just expressing an opinion.

Is a society not judged by how it treats it's "weakest links"?

But it's "OK" for the airlines to make a continual practice of overbooking to insure their margins are covered?

I'm not making excuses for UAL, just think that the son relied a bit too much on an airline that cars about his Mother significantly less than him.<<<

I won't disagree with you re: son possibly being a little too reliant upon airline, but I wouldn't be surprised if they assured him along the lines of what you stated re: "successful stories".

Yes, "basically" could mean just about anything ... could very well be a case of the "big print giveth and the small print taketh".  I'm sure attorneys for the airlines contend with issues of guardianship all the time ... especially in light of how they might "pitch" said services on the front end.

Wow this got no action on PT even after OP bumped it smh<<<

scanner dan'd

I yearn for the days when you had to dress up to take a flight. Things were so much more civil when the "weakest links" had to take a slow boat in steerage tp go across the pond.  <<<

bygone going to bygone