My Post Office Is Getting Weird

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With the ongoing shutdown to "non-essential" businesses in Seattle, I have finally started to sell my records online to generate some revenue.  It will probably end up being the silver lining of the pandemic for me, as it has been eye-opening to see what being accessible to customers around the world has generated in sales.  I have also enjoyed learning the process and my almost daily trips to the local post office to ship my packages.  

Yesterday, I was puzzled when I was told that they were no longer accepting any international deliveries.  I had packages going to Austria and the United Kingdom, and didn't want to wait too long to ship as the funds in my account for the purchases are suspended until delivery is confirmed.  I figured I would just see if Fed Ex or UPS were still delivering, but first I checked the USPS online site, and saw that there was no mention of a blanket international ban.  There are some countries listed currently as having no delivery service, but Austria and the U.K. aren't on the list.   I went to the next closest post office in the neighboring community, and they shipped my packages.

I checked back at the USPS site today to see if there was any new information about this.  This is their update for today, May 1, 2020:

https://esellercafe.com/us-postal-service-status-on-international-mail-s...

Again, only a partial list of countries with no service, not the ones I was trying to ship to, or most of the countries in the world for that matter.

I was mailing a lot of domestic packages today, so I just went back to the local post office as it is only a couple of blocks walk for me instead of having to get in my car to go to another branch.  I asked them what was up, and told them that their neighboring branch had taken my shipment yesterday, and that the official USPS website makes no mention of a complete suspension of international deliveries.   The clerk seemed really stressed out about my inquiry, holding up a stack of memos and saying "I don't know, we just keep getting these memos every day, maybe the other branch doesn't read their memos".  

Now I realize that President Dingus has recently targeted the USPS with his stinging criticisms, calling them a complete joke, and trying to tell them how to run their business.  I do not support this attack.  I generally like the postal workers I interact with, the set-up at the post office, and appreciate their continuing to work under the current adverse circumstances.  I just feel that there has been a communication breakdown somewhere.  I'm pretty sure that if they weren't delivering to any international locations, it would be posted on their website, and I would imagine the media would pick it up and run with it too.  

Anyone else having trouble with international shipping via the USPS?

 

Shit is literally changing daily.   Check here before you mail...

https://about.usps.com/newsroom/service-alerts/international/welcome.htm

 

 

Dave, are you using the ship-thru option via eBay remailer, or shipping directly?

 

I'm shipping directly.  

I appreciate how challenging things are for the postal clerks right now, but according to the info on their own website my local p.o. is wrong.  I'm basically being told to talk to the hand.  I don't want to be a dick about it, but I'm wondering if I should try to get clarification from someone further up the chain.

Ask to speak to the postmaster.

I really, strongly recommend using the remailer, as ebay assumes all liability to the international destination. Once your parcel arrives in Frankfort, KY (off the top of my head) your end of the transaction is fulfilled. The liabilities that come with international shipping (lag times, tracking not working, undeliverable addresses, broken or damaged mdse., etc fall 100% on eBay once your international package has been scanned into the first destination (inside the U.S.). It also takes you off the hook for trying to calculate international shipping costs to bumfuckistan and removes the dynamic of buyers trying to get you to game the shipping by avoiding VAT, handling charges, and customs. If something somehow arrives with postage due this is no longer your issue either. Even buyer remorse. Just a recommendation. Your protection as a seller on eBay in general, is very limited, and when push comes to shove buyers unfortunately will win most transaction disputes. This is one of few mechanisms that exist to insulate yourself from unforeseen bullshit. Sorry about the post office troubles. 20 year powerseller FWIW

I'm selling thru Discogs, and haven't tried selling on eBay yet.  Thanks for the advice though, I'll check that out.   
 

While I am having my eyes opened to the possibilities of online vending, this is just one of several headaches it brings, and is really making me miss just being open for the public and hand to hand transactions.

^I doubt that it's all that guy's fault. 

 

Dave, I'm sorry that you are going through such a frustrating hassle (I also imagine that your customers  can't wait to enjoy the music).

What albums are you selling?  Do you have a site?

Thanks John.  I suppose these are just really first world problems, and that this too shall pass.  
 

I own a physical record store that I have operated for the last 15 years, Joe.  I've been able to make a go of it until now by only selling in my store, so I have not had a website, nor particularly needed or wanted one.  I prefer to focus my energy on working with the store stock.  If I was going to just sell online, I would look for a less expensive space.  I am currently using Discogs to broker my records, which means they take 8% of my sales, and also means I am spending a lot of time I didn't used to listing items, packaging shipments, going to the post office and fielding inquiries.  

As far as what I'm selling, it's whatever I'm choosing to list.  I started with some of my priciest pieces, the stuff on our walls, which generated some fast revenue.  Now, I'm almost done listing what would normally be our "new arrivals", my most recently processed stock.  I sell primarily vintage, used records, so this means records I have cleaned, done repair work to covers and 9 times out of 10 play-tested before grading and pricing them.  Once I've done this round of prepped new arrivals, I will work on listing our old stock while building up the next 800 or so new arrivals.  I sell other music media (cds, cassettes, 8-tracks, reel-to-reels) and other vinyl formats too (7", 10"), as well as movie media (Blu-Rays, DVDs, VHS, Laserdiscs) and music and film related books,  and have literally hundreds of thousands of items to vend.

That’s awesome Dave! 

I’m curious where some of your biggest media hauls come from (aside from the ones who call or walk in) ? Do you care to share that? I buy and sell a lot of media also, obviously not nearly at your scale. Do you still cruise garage sales and thrift stores at that level?

asking as a collector who flips to support his habit. Always looking. Opening a record store in my own town is something I have considered and is within reach, but mostly I don’t want to work six days a week, or compete with the already established guy who has done me right.

Most of my stock comes through the door from people selling or trading directly with me.  I have acquired enough stock that I could probably go 3-4 years at this point with no new stock coming in and still have good quality new stock to add.  That said, I do still like to check out the thrift stores and cut-rate media dealers like Half Price Books to see what I can score.  Part of it's just therapeutic, to get me out of my store, part of it's just a flashback to when I was a kid just getting into it and looking for deals, and part of it is surely just a bit of ocd tendencies that comes with collecting.  I have also heard great stories about choice finds from yard sales and estate sales, but as they are on weekends, I've never pursued that angle as that is usually go time in my store.  Storage unit auctions are also another place I would source if I wasn't already sitting on four rooms of records awaiting processing.  I generally don't shop the other record stores in my hometown, but usually do when I travel.  It's always interesting to see what is being valued or devalued in other markets. 

What's your most expensive album still on the wall?

I just sold an original stereo 3 LP box set on the Mercury Label of Bach Cello Suites performed by Janos Starker for $600, so that leaves a White Label Promo of Neil Young's "After The Gold Rush" for $250 as the priciest LP.  

The priciest item I have now is a 7" single with a picture sleeve for the Yardbirds "I Wish You Would".   It was a promotional item given away at department stores with the purchase of a pair of socks.  It was their first single and has a picture of the group on the front, and an advertisement for the socks on the back.  It is also an error pressing as the cover misstates the title as "I Wish You Could" while the record label correctly lists it as "I Wish You Would".  I'm pretty sure it is the first record Eric Clapton ever appeared on, although I've never confirmed this.  It is very rare, with estimates of 500-1000 being produced as the Yardbirds were a new band and relatively unknown at that point.  I'm asking $600 for it.  I haven't listed that one on line though.

I also have a very rare 1st pressing of the Ventures 7" of "Walk Don't Run" originally produced in in a run of 200 copies for a local Seattle private press.  I set it aside a few years ago to do some research on a name written on one of the labels, and it got lost in the haystacks.  I'm pretty sure I've got it, but haven't been able to find it.  It's worth about $1200.