This time, it's American Airlines (yet again)
Forums:
You can't make this stuff up.
IMO, if they're going to play the role of "dictators in the sky that can nickel and dime us", then they need to be held to the highest of standards when they screw up.
http://mashable.com/2017/12/16/american-airlines-breast-milk-150/#g13oNH...
American Airlines tried to charge a mother $150 for traveling with breast milk
How is it that airlines keep screwing up simple things like company policy and established TSA rules?
The latest travel blunder belongs to American Airlines. When Sara showed up with her husband and young son for their flight from Boston to Arizona, the gate attendant stopped them for having too many bags and tried to charge them a $150 fee to check a cooler filled with frozen breast milk.
SEE ALSO: Some jerk just diverted a flight by naming his hotspot 'bomb on board'
Salow told ABC 15 that she and her husband had shown up with four carry-on items: a stroller, a diaper bag, a backpack, and the aforementioned cooler.
"I'm like, 'This is a diaper bag, which I thought was exempt; [that backpack is] his personal item and we have the cooler — I didn't have a personal item,'" Salow told ABC 15. Most airlines — including American — allow passengers to travel with one carry-on and one "personal item," which for most people usually amounts to a small suitcase and a backpack, briefcase, or purse.
Additionally, Salow told the news station that she'd looked into what she could bring with her ahead of time. American Airlines exempts certain items from the carry-on policy, including strollers, diaper bags.
Further, TSA rules exempt breast milk from the "no liquids" policy, and American recognizes that — though ABC 15's report notes that the airline's website didn't specifically list breast milk as exempt until Dec. 14.
Despite all of that, Salow told ABC 15 that the gate attendant tried to make her pay a $150 fee to check the cooler.
"We were pretty mad. I immediately started crying," she said. "It was humiliating, they kept telling us it was because we were basic economy passengers; it really felt demeaning."
The couple ended up leaving their cooler behind. The airline later issued a statement in response to the incident, apologizing to Salow.
The customer should have been allowed to fly with the breast milk and we apologize that a mistake was made in this case. We have clarified our policies with our team members.
- Log in to post comments
Top of Page Bottom of Page PermalinkFull Name: Bucky Badger
OMG A GATE ATTENDANT SCREWED
OMG A GATE ATTENDANT SCREWED UP THE CARRY ON RULE
People who start crying and are humiliated by the fact that airlines now charge you different prices all over the plane need to get a grip.
Admit it OP, you’re afraid of planes crashing which is why you inundate us with your daily airline blogs in spite of saying you rarely if ever fly.
Top of Page Bottom of Page PermalinkFull Name: Racketinmyhead
So because it was breast milk
....
Top of Page Bottom of Page PermalinkFull Name: Bluelight
You are slamming this site
You are kind of slamming this site with your obsession with airlines.
If you were a passenger on a jet with your OCD and dissatisfaction with airlines; would you like to be seated next to you?
How do feel about Greyhound busses traveling across death valley?
Top of Page Bottom of Page PermalinkFull Name: Dr. Benway
Top of Page Bottom of Page PermalinkFull Name: Bluelight
Nothing gives me the warm &
Nothing gives me the warm & fuzzy's on the holidays like a 9/11 photograph, Daylight.
Nice work.
Top of Page Bottom of Page PermalinkFull Name: jeff
Admin, please give FOM a 30
Admin, please give FOM a 30 day timeout. Thank you.
Top of Page Bottom of Page PermalinkFull Name: ________
cool thread
cool thread
Top of Page Bottom of Page PermalinkFull Name: Bluelight
Bunch a Goofballs.
Bunch a Goofballs I tell ya'.
Top of Page Bottom of Page PermalinkFull Name: Racketinmyhead
Going to be 27 threads
Going to be 27 threads tomorrow from FOM, about the power outage at Atlanta airport.
Top of Page Bottom of Page PermalinkFull Name: Oaksterdam Dan
Peanut gallery is active up
Peanut gallery is active up in hear. They are all knowing and they will judge your thread.
Airports are losing money as ride-hailing services grow...
https://www.boston.com/cars/car-news/2017/12/15/airports-are-losing-mone...
Top of Page Bottom of Page PermalinkFull Name: Bluelight
>>>Peanut gallery is active
>>>Peanut gallery is active up in hear.
lol. You mean "up in here"?
Stop in with the airports already.
Top of Page Bottom of Page PermalinkFull Name: Hitchhiker awaiting "true call"
https://www.vivalazone.org
https://www.vivalazone.org/other-stuff/can-you-ban-oaksterdam-starting-a...
Top of Page Bottom of Page PermalinkFull Name: Oaksterdam Dan
Thanks tired picture cabana
Thanks tired picture cabana boy now go mop up the jizz from Kardashian cabana.
Top of Page Bottom of Page PermalinkFull Name: ________
>They are all knowing and
>They are all knowing and they will judge your thread.
Top of Page Bottom of Page PermalinkFull Name: _
Lmao!
Lmao!
Top of Page Bottom of Page PermalinkFull Name: Oaksterdam Dan
Chach great movie "I'm not
Chach great movie "I'm not gonna hurt ya"
https://www.youtube.com/watch?v=Syr_BR1foSs
-------------------------------------------
WTF!
Major Power Outage At Atlanta International Airport Delays Flights
Terminals at Hartsfield-Jackson, the busiest airport in the world, have been in the dark since just before 1 p.m. ET.
By Hayley Miller, Nina Golgowski, and Doha Madani
https://www.huffingtonpost.com/entry/atlanta-international-airport-repor...
Top of Page Bottom of Page PermalinkFull Name: ________
((important things)))
((important things)))
https://www.cbsnews.com/news/amtrak-train-derailment-tacoma-washington-t...
Top of Page Bottom of Page PermalinkFull Name: Oaksterdam Dan
^^^^terrible news this
^^^^terrible news this morning
Scene from Atlanta airport when power came back on today...
https://www.youtube.com/watch?v=nWRxPDhd3d0
Top of Page Bottom of Page PermalinkFull Name: Bucky Badger
I think OP is ok with
I think OP is ok with airports, but the airlines and their employees really get his knickers in a bunch.
Hopefully we will all find out soon.
***waiting***
Top of Page Bottom of Page PermalinkFull Name: Oaksterdam Dan
Airline Passengers Bill of
Airline Passengers Bill of Rights will pass congress within the next 3 years when the anti corporation crusades begin
Top of Page Bottom of Page PermalinkFull Name: 19.5 Degrees
Airline Passengers Bill of
Airline Passengers Bill of Rights will pass congress within the next 3 years when the anti corporation crusades begin<<<
^ this is actually a decent prediction ... assuming the current regime can be removed / replaced.. While I certainly favor greater regulation for the airline industry (and generally speaking to an extent), I fear we might be in for an "overcompensation" to the other extreme.
Top of Page Bottom of Page PermalinkFull Name: 19.5 Degrees
"correctomundo", as another
"correctomundo", as another cheese-head once liked to say.
While I generally don't have issues with airports (to the contrary, I think they're fascinating), there are a few issues related to airports that have gotten under my skin. The Telluride regional airport (TEX) received close to $70 million in federal funding to improve its runway. This is for a county of about 10k residents. Realtors and other special interests also have a habit of getting involved in the goings on at the airport and reside on governing body. If I recall correctly, it was a realtor who made a huge push to remove the big blue horse at the entrace to DIA. What is it about the realtor profession that lends itself to having a special skill set to be involved with airports?!?
Top of Page Bottom of Page PermalinkFull Name: St. Mark
>>>If I recall correctly, it
>>>If I recall correctly, it was a realtor who made a huge push to remove the big blue horse at the entrace to DIA.
Blucifer Lives
Top of Page Bottom of Page PermalinkFull Name: Old Fart Message Board
150$ for traveling with
150$ for traveling with breastmilk>>>>>
That's a low down kinda hustle right there.
Top of Page Bottom of Page PermalinkFull Name: Frank3
FOM & disco stu need a night
FOM & disco stu need a night out together
I will cover the cost of carry-ons & service dogs