Another one of those Flying incidents

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My family  flew into SFO on Jet Blue for a long weekend. My niece left her phone on the plane and contacted Jet Blue. Took a couple of days, but apparently the crew found it on the plane in Salt Lake City and somehow were able to call my sister on the "lost"  phone. We were all at HSBG festival when the call came into my sister's phone, the music was playing and it was difficult to talk.  Jet Blue said they'd Fed Ex the phone to my house, and sure enough it showed up today just as they were headed to back to SFO on their return flight. Pretty impressive customer service!

 

jet blue.jpg

 

 

the best

I know a very impressive person who works for them. 

Glad they impressed your family when they had the chance to. They realize this kind of story is the best advertising and will be repeated often.  

They are just back-peddling in so far as previous egregious events re: assaults.

I would call them back on said iPhone and demand a free cocktail "or else".

That's pretty cool.

Well, that's very nice.

Heads up FOM

I don't know what FOM means. 

 

Gotta say that it was a way better visit with my niece without her phone obsession, and the reason she probably lost it on the plane is that she allows her 2 year old to play with it - seeing them both unplugged for the past 4 days was really sweet. And not ONE selfie at the festival, YAY! 

 

 

 

Nancy, FOM is zoner 19.5 Degrees (FaceOnMars) who has started some threads about air travel.

Fucking 'A'.

lol

how did you possibly make it thru the fest w/o the new hsbgf app?

 

 

I was told it sucked...